LumiDeco Lights respects and protects the privacy of its customers. This Privacy Policy explains how we collect, use, and safeguard personal information when you visit or shop on our website.

1. Information We Collect

We collect the following information:

  • Name

  • Contact number

  • Email address

  • Shipping address

  • Payment method (EasyPaisa, JazzCash, COD)

  • IP address and browsing activity for security and analytics

We do not store any banking credentials or sensitive financial data. All transactions are processed securely through third-party payment partners.

2. How We Use Your Information

Your data is collected and used to:

  • Process and deliver orders

  • Provide order updates and shipping notifications

  • Handle support and warranty claims

  • Prevent fraudulent transactions

  • Improve website performance and user experience

3. How We Protect Your Data

We use SSL encryption, secure hosting, and restricted access to safeguard your information. All personal data is stored securely and is only accessed by authorized personnel.

4. Cookies and Tracking

Our website uses cookies to improve your browsing experience. Cookies help us save your preferences, remember your cart, and analyze site traffic. You may disable cookies in your browser settings, but some site features may not work as intended.

5. Sharing of Data

We do not sell or rent customer data. Information may be shared only with:

  • Courier services for order delivery

  • Payment processors for secure transactions

  • Legal authorities, if required by law

6. Your Rights

You have the right to:

  • Access your personal information

  • Request corrections or deletions

  • Opt out of marketing communications

  • Know how your data is being used

7. Data Retention

We retain customer data only for as long as needed for legal, operational, or support purposes. Data no longer required is securely deleted.

8. Policy Updates

LumiDeco Lights reserves the right to update this policy. Changes will be posted on this page with the updated date.

9. Contact Information

For any privacy-related queries, contact us at:
info@lumideco.store